Appointments & Client Assistance
Dedicated support for all your government service needs. From booking biometric and medical appointments to multilingual customer assistance, we make every step easier.
Project details
Government procedures can be complex—but you don’t have to navigate them alone. First 1 offers full client support services to simplify every step, including form filling, appointment scheduling, reminders, and personalized assistance in multiple languages.
We handle bookings for biometric scans, medical tests, Emirates ID appointments, GDRFA interviews, and embassy visits. Our team follows up to confirm your dates, documents, and location—so nothing is missed or delayed.
Our support agents are trained to explain procedures clearly and guide you through government platforms such as ICA, MOHRE, GDRFA, and UAE Pass. We also offer customer support via WhatsApp, phone, and email for continuous updates and peace of mind.
Whether you’re a first-time applicant or managing renewals for an entire family, First 1 provides calm, organized, and efficient assistance every step of the way. No stress. No confusion. Just complete support.
“I had no idea where to begin, but First 1 guided me through everything. They even booked all my appointments for me. Excellent service.”
Olga Petrova
First-time UAE Resident
